Accessibility

Beyond Wonderland at the Gorge is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions please contact us. We will do our best to assist you and address your accessibility needs.

Wheelchair Accessibility

The venue is fully navigable for people with mobility disabilities. The event is held on grassy terrain with cement pathways. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas. We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the Accessibility Services kiosk. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. We will not be providing wheelchair or scooter rentals.

ADA Parking

There will be limited ADA parking for guests with disabilities onsite, located at Gate B off of Silica Road. ADA parking is free of charge and is available on a first come, first serve basis. You will need a verified handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.

ADA Entrance

There will be an ADA entry lane, located at the main entrance. Disabled guests may use this lane to safely enter the venue. After using the ADA entry, please visit the Accessibility Services kiosk immediately after so that you can keep using ADA entry for the following show days.

Accessibility Services Kiosk

Please Note: You must stop here to get your ADA wristband credential.

There will be an Accessibility Services kiosk conveniently located inside the venue just after security, but before you get your ticket scanned. At this location, you can:

• Get your ADA wristband credential
• Get your ADA questions answered
• Learn about our accessibility services

Wristband Policies

• ADA wristbands are good for the whole weekend
• DO NOT remove your wristband for the entire duration the event
• One companion wristband will be issued for each disabled patron (exceptions will be made for families with young children)
• If a disabled guest wants to switch their companion, please bring the old companion wristband to the Accessibility Services kiosk to be reissued

Accessible Viewing Area

There will be accessible viewing areas made available to ADA patrons at designated stages. To gain access to these areas, please visit us at the Accessibility Services kiosk.

Accessible Viewing Area Policies:

• Companions may be asked to stand in the back if capacity is reached
• Patrons and companions may not smoke in these areas
• Patrons are asked to not save spots

ADA Camping

Accessible camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, accessible restrooms, and accessible showers. ADA camping will be located at Gate D off of Silica Road.

Accessible camping spots are available on a first come, first serve basis.

You will need a verified handicap placard or license plate to enter the accessible camping area. The person to whom the placard or plate is issued must be present in the vehicle, as a driver or passenger. As part of gaining access to accessible camping, identification will be checked to ensure legitimate use.

Service Animals

Service animals are permitted throughout the venue. However, this does not include emotional support animals, therapy animals, or companion animals. Pets are not allowed and will be turned away. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials and allowed within the event footprint.

The following guidelines must be followed:

• All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls
• Service animals must be housebroken and should use the service animal relief area
• Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal
• All animals should have legally required vaccinations.

Effective Communication Requests

We accept requests for any of the following services:

• ASL Interpretation
• Other forms of Effective Communication

Requests for these services must be submitted to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is  May 15, 2023. To submit a request, please fill out the Effective Communication Request Form.

Additional Services

• ATMs & Concessions: All ATMs and concessions are fully accessible and located throughout the venue. If assistance is required, please confer with an event staff member.
• First Aid: We have several First Aid locations throughout the venue, noted on the event maps and mobile app. Professional medical staff can help you with your medical needs at these locations.
• Special Dietary Needs: The event will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us for further assistance.