Stay Strong, Stay Safe, and Stay Positive!

The well-being of our Headliner community has always been a guiding light at Insomniac. Though the world is moving in a more positive direction, it is still too early for us to gather at Beyond Wonderland at The Gorge in 2020. While we are disappointed by this outcome, we are excited to shift our focus to creating an unforgettable experience for next year’s festival. Please see below for more information.

FAQs

Since Beyond Wonderland Pacific Northwest has been postponed to 2021, will our tickets be good for the new dates?

Yes! All tickets will be honored for the new dates and if you hang onto your ticket, your ticket will be upgraded. 

Will there be a camping experience at the new dates?

Yes! Camping will return to Beyond Wonderland Pacific Northwest in 2021.

If I am unable to attend Beyond Wonderland PNW 2021, can I get a refund or exchange to a different show?

The refund window has now closed. Your current festival passes will be valid for Beyond Wonderland PNW 2021 and will be automatically upgraded for free. 

Will the lineup be the same?

We are working hard to have the same or a better lineup. Stay tuned! 

Can I keep my layaway plan and still hold off on my upcoming payments?

Yes, we have paused all payments at this time. We will NOT be cancelling any layaways for missed payments. You will be notified by email at least 2 weeks in advance before your next payment is due. 

I'm on a layaway plan and want to keep my tickets! When is my next payment due?
Awesome! We’re still determining the best payment dates for our Headliners. However, you will be notified by email at least 2 weeks in advance before your next payment is due. Should you wish to pay now, you can still log into your Front Gate account to pay off the remaining balance or contact Front Gate Tickets directly at order-support@frontgatetickets.com.

If I keep my tickets, will I still receive my tickets in the mail for the 2021 event?

Yes, tickets will be shipped closer to the event date! You will be notified by email with your tracking information once shipped.

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